Frequently Asked Questions

Orders & Shipping

Do you offer free shipping?

Yes, we offer free shipping.

How long does shipping take?

Standard shipping typically takes 3-7 business days. Expedited shipping options are also available for faster delivery.

Returns & Refunds

What is your return policy?

Yes, we offer returns. You can see our full policy here.

How can I initiate a return or exchange?

We offer self service returns if returned within our return policy window. Find the policy here.

To initiate a return, navigate to the account icon at the top right hand side of the screen to complete your return.

If you have any questions please don't hesitate to reach out to our team!

How long does it take to process a refund?

Once our team has received your returned merchandise and inspected the condition, your order will be refunded within 7 business days.

Where do I mail my returns?

Our customers are responsible for any return shipping costs.

Please mail your returns to:
19360 Panoramic Drive, Madera California 93638, United States